How soon will my account be
set up and ready to use?
Your account will be setup within 12 Hour in most cases. You will receive an email with
your account information, IP address, user name and password. You can then start uploading
your site.
Is
my access 24 hours a day?
Yes. You will have access to your account 24 hours a day.
Can MKOH register domain names for me?
No. At Present We Do Not Register Domain Names. We Will Be Applying for ICANN
accreditation next month& hopefully start geristering domain names after that.
Which type of domain do MKOH support?
MKOH support all kind of TLDs (Top Level Domains) & International Domains include
domain like: .com, .net , .org, .ws, .co.uk, .co.nz, .au, .co.za, .jp, .de & .ca etc.
Can MKOH help me transfer my domain name?
No, for client's security and privacy reason we don't help our client transfer their
domain name. But we do assist them in transferring their domain name.
Does MKOH allow
adult, warez or other illicit sites or content?
We do allow legal adult content (18+). But, all content must follow our TOS and must follow all applicable US laws. MKOH may, at any time, at its sole discretion, require the customer to provide legal documentation fulfilling the requirements of 18 U.S.C. 2257 for their review. Any customer found to be in non-compliance with 18 U.S.C. 2257 or any other applicable law may have their account suspended or revoked at our sole discretion.
IRC, P2P and/or Warez Content is not allowed.
Please see our terms of service
for further details of permissible and impermissible content.
What are your Network Connections?
Our network consists of redundant DS-3 network connections to provide a high-availability
platform for all business needs.
What are your server environment?
Our servers are minimum Intel Core 2 Duo 2.4Ghz or more with high-speed SCSI or IDE drives and a minium of
4GB RAM. The operating system is Cent OS running Apache Web Server. This is a
fairly typical web server setup.
Does MKOH offer a money-back guarantee?
Yes, we do offer a full 20 days un-conditional no questions asked money back guarantee.
Is
There Any Setup Fees?
No, Unlike Other Providers We Do Not Charge Any Setup Fees because it takes our System
Admins only about a minute to fully setup a new account.
Is MKOH allowed
other types of payment methods besides credit card?
Yes, you can pay by cheque, money order or demand
draft. Please Contact us
for further details.
Can
I get unlimited bandwidth?
No. We do not offer packages with unlimited bandwidth primarily because there is no such
thing. Any one that promises that is not telling the truth. Somewhere in their terms and
conditions are probably some words referring to "excessive use of resources",
and in effect these place some arbitrary limit on your bandwidth. We set limits to both
protect you and to provide you with a reliable service.
How
much bandwidth do I need?
Bandwidth is depends on how much traffic of your site will generate. For example if
you have 100 visitors per day, each visitor view 10 pages of your web site and each page
is 10K, then your bandwidth is approximately 310MB per month.
How
much space do I need?
It is depends on what is the main purpose of your web site. For a normal static html
site, 20MB is more than enough, usually one normal static page only takes 60-85KB with
images. That means 20MB can hold more than 200 pages including images.
If you are running database or CGI program, then you might need more space.
